About Us

Welcome to Qavellora. We offer a thoughtfully curated collection of home fragrance products designed to bring warmth, comfort, and a sense of calm to everyday living.

Our collection focuses on home fragrance essentials, including reed diffusers, aromatic oils, scented candles, and other fragrance-inspired home accessories. We believe that the right fragrance can complement a room, create a welcoming atmosphere, and add a personal touch to the spaces where life happens.

At Qavellora, we are committed to providing clear product information, transparent purchasing procedures, secure checkout, and responsive customer support.

We aim to make online shopping straightforward and convenient, helping customers explore fragrance styles, understand product details, and select items suited to their homes and preferences.

Our customer support team can assist with product inquiries, fragrance information, order updates, shipping questions, returns, payments, privacy-related requests, and other store-related concerns.

Qavellora is operated by Shenzhen Shuo Fei Enterprise Management Co., Ltd.

Brand: Qavellora

Legal Entity: Shenzhen Shuo Fei Enterprise Management Co., Ltd.

Company Address: Building 102, Factory, No. 2 Baotian Road, New Community, Longgang Street, Longgang District, Shenzhen City, Guangdong Province, China

Email: service@qavellora.com

Please contact our customer support team before returning any item so that we can review your request and provide the appropriate return instructions and return address for your order.

When contacting us about an existing purchase, please include your order number and the email address used during checkout. This helps us locate your order and provide assistance more efficiently.

We aim to respond to customer inquiries within 1–2 business days.

Thank you for choosing Qavellora to be part of your home fragrance experience.